September 9, 2025

Case study: Securing GenAI to unleash personal productivity and innovation

A city tours and cruise company needed help in getting visibility and protection to unleash business user innovation

A city tours and cruise company, specialized in tourist experiences around the world, saw early on the security issues that come along with the productivity promise of ChatGPTs and other GenAI apps. GenAI apps were already being used but none of the existing security tools provided sufficient visibility into how AI solutions were being used and ways to mitigate against potential data leakage. The ability to deploy a solution across various business units within the organization was also a concern. 

The city tours and cruise company and NROC Security have been collaborating closely to innovate a solution that provides insights into actual usage and protects against data leakage of personally identifiable and other classified information. The fact that every GenAI interaction is authenticated helps hold end users accountable, in addition to identifying the most proficient users as well as the riskiest ones.

Read the full case study on how NROC Security helped this city tours and cruise company turn GenAI apps usage from a security & governance challenge into a vehicle for employee productivity and innovation.

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