September 9, 2025

Case study: Securing GenAI to unleash personal productivity and innovation

A city tours and cruise company needed help in getting visibility and protection to unleash business user innovation

A city tours and cruise company, specialized in tourist experiences around the world, saw early on the security issues that come along with the productivity promise of ChatGPTs and other GenAI apps. GenAI apps were already being used but none of the existing security tools provided sufficient visibility into how AI solutions were being used and ways to mitigate against potential data leakage. The ability to deploy a solution across various business units within the organization was also a concern. 

The city tours and cruise company and NROC Security have been collaborating closely to innovate a solution that provides insights into actual usage and protects against data leakage of personally identifiable and other classified information. The fact that every GenAI interaction is authenticated helps hold end users accountable, in addition to identifying the most proficient users as well as the riskiest ones.

Read the full case study on how NROC Security helped this city tours and cruise company turn GenAI apps usage from a security & governance challenge into a vehicle for employee productivity and innovation.

Get insights on boosting GenAI app adoption safely

Subscribe to NROC security blog

Governance
Prompt risks
Visibility
Webinars
Productivity

On-demand webinar: How The Hornblower Group secures GenAI to unleash personal productivity and innovation

See how The Hornblower Group drives responsible GenAI use while unlocking employee productivity

Governance
Productivity
CISO

AI Strategy as a Portfolio of Initiatives

AI initiatives are quite often governed company-wide, but identifying different characteristics in the initiative is essential to ensure focus to right execution and get improved results.

Managed Security Service Providers
Governance
Guardrails
Visibility
Prompt risks

Staying Relevant with AI: Why GenAI Security is Becoming a Core MSSP Capability

MSSPs are under pressure to deliver AI relevance as generative AI adoption is accelerating faster than traditional security controls can catch up. Enterprises are embracing tools like ChatGPT, Copilot, and Gemini across departments, often without oversight — creating fresh risks, compliance obligations, and uncertainty. For MSSPs, this represents both a challenge and an opportunity: a chance to provide clarity, guardrails, and governance that make GenAI security a top customer priority.

Guardrails
Prompt risks
User behavior risks

Google indexes shared ChatGPT conversations

Shared ChatGPT chats appear now in Google search results.

Safely allow more GenAI at work and drive continuous learning and change